Report a concern
Email security@elephantpays.com with the affected page or service and a description of the issue. Share enough non-sensitive detail to explain it without including passwords, payment-card details, or another person’s records.
Protect your access
Use a unique password and protect the email account associated with your sign-in. Do not send credentials in support messages.
Responsible testing
This page does not authorize accessing other accounts, extracting records, disrupting services, or testing systems without permission.
Processing responsibilities
Payment-data and security responsibilities depend on the services and agreements involved. Certifications or registrations held by a provider are not represented as Elephant Pay’s own.