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Program information

Payout Information

Know when funds may be available.

Availability

Payout options depend on your account, business location, destination bank, and processing arrangement. An option described on the website may not be available for every account.

Timing

Refer to your agreement for cutoffs, processing days, weekend or holiday treatment, and expected availability. Initiating a payout and having funds available in a bank account are different events.

Conditions

Fees, limits, reserves, holds, reviews, reversals, and other account conditions can affect funding. The applicable agreement controls; general examples do not guarantee a funding time.

Questions

For an account-specific question, contact help@elephantpays.com with the relevant date and a brief description. Do not send bank login credentials.

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