Your specific offer
Refer to your written offer for eligibility, the calculation basis, qualifying transactions, any minimums or caps, and payment timing. A general website description does not establish a particular rate or guaranteed payment.
Adjustments and account changes
The applicable offer determines how refunds, disputes, processing adjustments, account closure, and program changes affect earnings. Ask for clarification before relying on an estimate.
Questions
Contact help@elephantpays.com about the offer applicable to your business. Include the offer reference if available and do not send sensitive financial documents by ordinary email.
